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Guest Services

At the XL Center, it’s our goal always to ensure a safe and comfortable environment for our guests, tenants and co-workers. Any member of our friendly XL Center staff would be happy and willing to assist you with your questions and/or needs while attending an event. For your convenience Guest Services is located outside of Section 124 and Section 106 during all XL Center events.A guest service representative is available to assist you with questions, lost & found items, wheelchair escorts, and more.

The XL Center has instituted a confidential fan hotline that all patrons have an enjoyable experience at the XL Center. The hotline is for fans to call to report any behavior that impairs or otherwise interrupts their enjoyment.

Ticket holders should call 860-241-2220 to reach a Guest Services Representative. Fans can also Tweet their report to @XLCenter or post on XL Center’s Facebook Page at Facebook.com/XLCenter.

Thank you for your continued patronage. We look forward to seeing you at our next event!