Tickets for events at the XL Center may be purchased in person at the Agera Energy Ticket Office at the XL Center, online at XLCenter.com, or by calling 877-522-8499.
For some events, tickets may be purchased through entities affiliated with the specific event.
Please Note: Tickets may not be purchased by calling the Agera Energy Ticket Office. Please refer to the ticket purchasing options noted above.
AGERA ENERGY TICKET OFFICE AT THE XL CENTER: INFORMATION
Please note that all shows, show times, dates, prices and line-ups are subject to change without notice.
The Agera Energy Ticket Office is located in the XL Center Atrium inside the main entrance to the arena on Trumbull Street- across from Pratt Street. The Agera Energy Ticket Office sells tickets exclusively for the XL Center events and is not a Ticketmaster Outlet. There are no refunds or exchanges on tickets.
*NOTE: We do not sell tickets at the box office on the first day of an on-sale for an event.
Agera Energy Ticket Office Hours of Operation
Monday – Friday 12:00PM – 5:00PM
On Event Days, the Ticket Office will remain open until approximately 1 hour after the beginning of the event. For weekend events, the Ticket Office will open 4 hours prior to the start of the event.
Please Note: For events that begin before 1PM, the Agera Energy Ticket Office will open 3 hours prior to the start of the event unless otherwise noted.
QUESTIONS OR CONCERNS?
EMAIL the Agera Energy Ticket Office: Tickets@XLCenter.com
CALL the Agera Energy Ticket Office: (860) 727-8010
CONCERNS REGARDING ONLINE PURCHASES CALL (877) 522-8499
All individuals two-years-old or older must possess a valid ticket for entry into the XL Center. Children under two-years-old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children one-year-old or older to possess a ticket. Please call the Agera Energy Ticket Office for event-specific information.
Methods of Payment
- Credit Cards : Visa, MasterCard, American Express, Discover, Diner’s Club.
- NO CHECKS accepted.
If you are picking up tickets purchased in advance, you must present photo ID and customer number. No third party will call or alternate pickup will be accepted at the Public Power Ticket Office. No name changes will be accepted day of event.