Tickets for events at the XL Center may be purchased in person at the Agera Energy Ticket Office at the XL Center, online at XLCenter.com, or by calling 877-522-8499.
Please Note: Tickets may not be purchased by calling the Agera Energy Ticket Office. Please refer to the ticket purchasing options noted above.
For some events, tickets may be purchased through entities affiliated with the specific event.
ADDITIONAL FEES: All tickets are subject to a Facility Fee at all points of purchase. This fee is not always listed in the advertised price which is set forth by the promoter. All purchases made online or charge-by-phone are subject to additional services charges. All fees are subject to change.
AGERA ENERGY TICKET OFFICE AT THE XL CENTER: INFORMATION
The Agera Energy Ticket Office is located in the XL Center Atrium inside the main entrance to the arena on Trumbull Street- across from Pratt Street. The Agera Energy Ticket Office sells tickets exclusively for the XL Center events and is not a Ticketmaster Outlet. There are no refunds or exchanges on tickets.
Regular Hours: 12 noon-5:00 p.m.
Summer Hours (June 1st- August 31st): 12 noon - 4:00 p.m.
*NOTE: All shows, show times, dates, prices and line-ups are subject to change without notice. We do not sell tickets at the box office on the first day of an on-sale for an event.
Methods of Payment
- Credit Cards : Visa, MasterCard, American Express, Discover, Diner’s Club.
- NO CHECKS accepted.
If you are picking up tickets purchased in advance, you must present photo ID and customer number. No third party will call or alternate pickup will be accepted at the Agera Energy Ticket Office. No name changes will be accepted day of event.
All individuals two-years-old or older must possess a valid ticket for entry into the XL Center. Children under two-years-old are admitted free of charge for most events, as long as they sit on a lap. Please note specific events require children one-year-old or older to possess a ticket. Please call the Agera Energy Ticket Office for event-specific information.
Mobile ticketing is now offered for all XL Center events and Hartford Wolf Pack games. During the purchase process, simply select mobile delivery to have your mobile ticket sent to your email's inbox. Mobile tickets can be scanned directly from your cell phone at all building entrances.
Summer Hours of Operation:
Monday - Friday 12:00PM - 4:00PM
On Event Days, the Ticket Office will remain open until approximately 1 hour after the beginning of the event. For weekend events, the Ticket Office will open 4 hours prior to the start of the event.
For events that begin before 1PM, the Agera Energy Ticket Office will open 3 hours prior to the start of the event unless otherwise noted.
QUESTIONS OR CONCERNS?
EMAIL the Agera Energy Ticket Office: [email protected]
CALL the Agera Energy Ticket Office: (860) 727-8010
CONCERNS REGARDING ONLINE PURCHASES CALL (877) 522-8499